FAQs

Yes, you can see a full list of these here.

Must be in a good condition before a lease can be signed. Wentworth Estates will carry-out an inspection and advise if the property is suitable and/if there is need for any pre-lease work.

Yes, references are requested from employers/former landlords/or from a character referee together with a credit check. These checks are part of our service to our landlords and are important to ensuring that we match the right tenant with the right property.

No. Most Local Authorities do NOT require that the property be furnished. However all  furniture must meet health and safety criteria and fire safety regulations.  Furniture must be clean, unstained and in a good condition. 

What is required are: Cooker, fridge/freezer. Net and heavy curtains/blinds. Plumbing for a washing machine but it is not necessary to have the appliance.

The tenant is responsible for setting up accounts with the utility companies directly upon moving into the property and also at the end of the tenancy.  It is important to take meter readings at the beginning and end of the tenancy.

We are available 24 hours a day, 365 days a year. Just contact us and we will respond immediately.

1. Three sets of keys
2. Proof of ownership and buildings cover
3. CORGI gas certificate
4. NICEIC electrical certificate
5. Planning permission and building control documents if the property has been converted.
6. Bank account details
7. Utility supplier details
8. Energy Performance Certificate (EPC)

If the property is managed by Wentworth please call 020 8478 4786 or email the enquiry to info@wentworthestates.co.uk.

If the property is not managed by Wentworth Estates, the tenant should contact the landlord directly.

Rent is due until the end of the contract or at a break clause point. If the landlord agrees to re-market the property and a new tenant is found, then current tenant’s liability is reduced – however – the existing tenant is still liable to pay the landlord’s commission and any other expenses from the property re-let date. Payments are calculated pro-rata for the unexpired contract term.

Notice (which must be referenced) must be submitted to Wentworth Estates.

As an outgoing tenant, the costs are normally for a professional clean (if not in good order) and a potential cost if there is a problem with the inventory.

The tenant should contact his/her bank directly to cancel the standing order after the last payment has left the account.

Unless specific instructions are given by the landlord, keys should be taken to Wentworth’s office. It is the tenant’s responsibility to ensure before the last day of the tenancy that all sets are returned and that a receipt is obtained.

Please note that the tenant is liable for rent on a daily basis until the keys are returned.

Yes, a Reservation/Deposit Fee has to be paid. This deposit is refunded at the end of the tenancy. If however, the tenant decides not to proceed with the property, the deposit will not be refunded. In addition, a legal fee is charged prior to the commencement of the tenancy to cover the tenant's share of the Tenancy Agreement and for legal notices.

The tenant’s deposit is protected by the Tenancy Deposit Protection Scheme.

In line with legislation introduced in April 2007 all deposits being paid by a tenant for an Assured Shorthold Tenancy must be registered with a recognised deposit protection scheme within 14 days. Where appropriate, Wentworth will register the deposit on your behalf.

It is imperative that if there is any delay with a rental payment, that Wentworth Property Management be advised as soon as possible. Tenants will be charged for arrears letters and also arrears will begin to accrue interest after five days. 

Generally rent is paid by a standing order mandate and will leave the account 3 days prior to the rental due date. It is important that the landlord receives the money into their account by the due date.  Rental date normally coincides with date that the tenant moved in.

The check-out has to be conducted – the property cleaned to a satisfactory standard – and then upon instruction from the landlord, the money is returned to the tenant’s account with consideration for agreed deductions. Normally this will take 10 working day but not more than 28 days.